Insurance 101 refresher
Brent Ursel PA-C
As we start another year, and many people have to start their deductible all over again (and a few have new insurance), I thought I would publish a primer on insurance terminology.
Deductible-This is the amount you must pay BEFORE your insurance will kick in. The amounts vary widely and can start as low as $200.00 and go as high as $10,000 (this would be considered a major medical or catastrophic health insurance).
Copay-This is a flat fee that you pay for office visits or ER visits. It is often between $25-$75 dollars per visit.
Co-insurance-often a percentage of the total bill that you will pay for office visits. This varies widely by plan and can be anywhere from 0% to 50%.
Out of pocket-This is the maximum amount of money (theoretically, as there a ton of loop holes and exceptions to this one) that you pay out during a calendar year. After you have meet this maximum (often anywhere from $2500-$10,000) your insurance will pay at 100%.
Multiple procedures same day: Watch out for this one. Here’s an example: If you are having a colonoscopy done, you’ve arranged someone to drive you, you’ve done the prep, gone through anesthesia, etc, doesn’t it make sense to have the EGD (camera down the throat to look at the stomach) done at the same time rather than come back at a later date and do this all over again? You would think so. But here is the problem. Many insurance plans will pay 80% for the first procedure, but only 50% for the second and subsequent procedures. So if each procedure cost $5,000, your insurance would cover $4,000 of the first procedure, but only $2500 of the second procedure. This could potentially leave you with a bill of $3,500 that you weren’t expecting. Make sure to ask your provider or insurance company benefits office about multiple, same day procedures, BEFORE you have them done.
Preferred provider: This is a health care provider or clinic that is in-network. They have a contract with the insurance company and are legally obligated to accept pre-negotiated fees. You often have a lower co-pay or co-insurance if you use a preferred provider.
Preferred facility: This is a facility, typically a hospital or surgery center, that has a contract with your insurance company to provide services for a pre-negotiated price. The financial difference between using a preferred facility and non-preferred facility can be huge (some plans only pay 50% for non-preferred). Sometimes, out of pocket limits don’t apply to non-preferred facilities.
Prior Authorization-: If you are having any surgery done, CT scans, MRI, etc, this may need to be authorized with your insurance company IN ADVANCE (emergencies are an exception). Failure to have something pre authorized could result in a total denial of the claim, potentially leaving you responsible for thousands of dollars.
EOB: explanation of benefits. This is the statement that you get from your insurance company after a claim for health benefits has been submitted. It outlines what services were billed, what your plan is paying, how much went to deductible, what your provider has to write off because of negotiated contracts, and what you are responsible for.
Preventive care: Most plans are now required to offer preventive services. Some will pay at 100% and these visits are not subject to deductibles or co-pays. Such things often covered under preventive care would include a yearly physical exam, mammogram, pap smear, immunizations, and sometime blood work such as cholesterol and PSA (prostate screening test for men).
You should review your insurance benefit handbook, contact the customer service desk of your insurance provider, or contact your HR person for specific details regarding your insurance policy.

3:00 pm
Thanks for this information Brent. It could save people thousands, and also encourage those with insurance to get preventative care that they might otherwise be fearful of due to the cost. It’s great when providers help people consider the financial end of things, and shows they really care.
Heidi
9:43 pm
Thanks from me too Brent. This is excellent information. I consider myself a bruised, battered, (and financially bled) veteran of too many insurance company battles to count and I learned some things here-I had not known about the multiple procedures same day penalty. You have provided the community a genuine public service. One addendum relating to the preventive care info: Not if you’re on the Stae of AK retirement plan….they want you to die sooner rather than later and Alaska Cares (ahem) paid very little of the stuff they used to cover when I was working. Thanks again.
11:51 pm
Thanks Brent= doc that is why you are my health care provider. You have helped me and my family thru many hurdles. Thanks for all you do.
8:30 pm
You forgot one: Usual and Customary. That is what some pencil neck in the lower 48 thinks healthcare SHOULD COST. So if you are in the middle of nowhere, and you need an MRI, and the MRI costs $8000, and the U&C is $2000, you may be responsible for the rest. This is particularly true of “out of network” services.